Manage branding, tags, and workspace preferences from one place.
This owner-only page keeps your brand settings, tag library, and workspace behavior aligned across the whole team.
Workspace Configuration
Branding and tags are stored at the workspace level so they stay consistent across users, sessions, and devices.
Contact Tag Library
Create and manage reusable contact tags here. Contacts and Live Chat share the same library so tagging stays consistent everywhere.
Diagnostics & Guidance
Quick checks to confirm the workspace is connected properly before your team starts working inside the dashboard.
What this page controls
Owners manage brand naming, logo, reusable tags, and template updates here. Team seats and sign-in behavior are handled separately on the Team page.
What is intentionally hidden
Sensitive delivery routes stay protected in the background, so team members only work with the dashboard experience itself.
Template sync strategy
The approved template library refreshes through a protected sync flow, so your team always works from the latest available template set.
Use "Run Diagnostics" to confirm your saved settings and connection details are working properly.